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Our customer engineering team works on the frontlines to build products for, and with, Retool’s largest, and most strategic customers. The team is critical to Retool’s growth. You’ll be implementing new features to help acquire new business, and building solutions for existing customers so that Retool continues to scale with their needs.
You’ll work with three to five large customers at a given time to identify features that will help them be successful on Retool. Sometimes you’ll be working with new customers who are evaluating Retool for their business needs. Other times you may be partnering with an existing customer that is scaling quickly. In all cases you’ll be responsible for identifying product features, evaluating whether they make sense for Retool to build, and working closely with our customers to implement a solution.
You’ll join our small-but-mighty Customer Engineering team and partner with other teams like Sales Engineering, Success and Sales to identify our biggest customer needs. You’ll also spend a lot of time working with our customers directly. You’ll be joining a broader team of Retools who are passionate about serving our customers, and enjoy collaborating with each other to build a product from the ground up.