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Retool’s GTM organizations are growing in size and complexity in order to support extremely ambitious growth in the coming months and years. We’re looking for a Sales and Success Operations Manager to join the Sales Strategy and Operations team. Our team is responsible for accelerating Retool’s revenue growth by building the ultimate sales machine. We help the sales and success teams track and deliver against operating goals, design and implement key cross-functional initiatives, perform root cause analysis to diagnose challenges, and build / maintain the core GTM systems these teams use to collaborate and succeed every day.
We’ll look to you to bring your experience preparing analysis on forecasting, growth / churn strategy, demand generation, and process improvement to continue to build on top of the foundation we’ve laid. You’ll work cross-functionally as well as deep within all GTM teams to capacity plan, build complex workflows within Salesforece, and help Retool leadership understand what’s working and what’s not.
You’ll provide the operational backbone for both the sales and success teams to make sure they have the right information at hand and the right processes in place. But you’ll also dive in with cross-functional stakeholders to determine what’s not working and what to do next.
You’ll partner closely with the head of sales operations, the marketing, sales and success teams, and cross-functionally with leaders and individual contributors alike.
A quick note on location: we'd love to grow our sales ops team in San Francisco, we're also open to growing the team in New York, where we also have a preference.
You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional-but-well-intentioned sarcasm. If this sounds like you, we’d love to hear from you!