What does Retool do?

Retool empowers you to quickly build internal tools with rich graphical user interfaces around any sort of datastore or API.

How long does it take to learn Retool?

It generally takes an engineer around ten minutes to understand the concepts of Retool, and another hour for it to feel natural.

How do I deploy my app?

After building an app in Retool, it is automatically hosted by Retool. To get other people to use your app, invite them to join your Retool organization.

Can I deploy Retool on-premises?

If you have more stringent data requirements, you can deploy Retool on-premises in your own VPC. The setup is via Docker and takes around 15 minutes to get running.

Except for a license check that happens every 6 hours, Retool doesn't require any external data connectivity.

If you're interested, please try our self-hosted version above or book a setup call with an engineer.

Who uses Retool? Engineers or non-technical people?

Generally engineers are the ones building apps in Retool. But people who know SQL can pick up Retool pretty easily too. At this point, a good chunk of Retool users are non-technical.

Once you’ve built a useful app in Retool, you can use it yourself or launch it to other members of your organization. These are often non-technical stakeholders in customer support, marketing, operations, or on the executive team.

Is Retool secure? Where's my data stored?

Retool comes with the kind of security, reliability, and controls that every internal tool deserves. Your customer data is never stored on our servers and we use end-to-end encryption to keep your data safe while it’s in transit. For more information, see our security documentation. If we don't answer your question there, let us know.

Who counts as a user? Can I have users on different plans?

A user is anyone with their own login access to Retool. All users in your Retool account are billed at the same rate per month, excluding mobile-only users, which can be added to any plan for $10 per user per month.

Do you offer special pricing or discounts for students, educators, or nonprofits?

Yes! Students and educators can claim a free Business account by completing this application. Nonprofits can claim 25 seats free by completing a nonprofits application. Discounts can be used towards either cloud or self-hosted Retool.

What can I build in Retool?

You can use Retool to build web and mobile applications. Mobile apps can be published via the iOS and Android app stores, or as a PWA.

Should I build a web or mobile app?

If you need native performance and mobile-specific components or features, use Retool Mobile. These apps run natively on iOS and Android, whereas Retool web apps are browser-based and only support mobile layouts. Read more about the differences in our documentation.

What's a mobile-only user?

A mobile-only user is someone who only uses the mobile app on their mobile device, whether it's native iOS, native Android, or a PWA. Mobile-only users cannot edit mobile apps, nor can they use or edit Retool web apps.