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Software Engineer, Resources

Team

Software Engineering

Location

Mexico City, Mexico

Apply on Gem
ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHAT YOU'LL DO
Data is the fuel that powers Retool apps and workflows. The primary responsibility of the Resources team is to make sure that this “data fuel” is readily available and accessible to support new use-cases built on Retool. This means:
  1. We’ll make it possible to connect any external resource, such that the lack of ability to connect existing data doesn’t block new use-cases or customers.
  2. We’ll provide built-in resources, such that builders always have whatever they need to build their next app, from databases to LLM-powered workflows.
  3. We’ll make it easy and intuitive to reliably work with these resources, such that it’s far easier to work with data in Retool than outside of Retool. Every Retool customer is a customer of this team.
IN THIS ROLE YOU'LL:
  • Design, build and manage backend primitives so that users can focus solely on their business logic (e.g. RetoolDB, our managed database solution; and RetoolAI, our built-in framework for wiring LLM interactions into apps and workflows)
  • Blend product thinking with API and backend design (e.g. how can we make Kafka event streams intuitive to the user and easy for us to maintain, how can we help a user use Slack without needing to dive into its documentation?)
  • Debug customer problems + build features for them (e.g.. "the Google Sheets integration doesn't support adding rows", and "what's the best way to support that? Via cell ranges, or via a lightweight, home-grown ORM?")
  • Apply a platform mindset to what you build (e.g.. How can I implement PKCE such that it can easily be reused across all of our Oauth integrations?)
  • Support 20M requests/day via 70+ ways to connect data
THE SKILLSET YOU'LL BRING:
  • 5+ years experience in professional software development, ideally some of which you’ve spent in startups
  • Experience owning technically challenging and demanding cross-functional projects
  • Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!)
  • Experience with cloud based infrastructure like Azure, AWS or GCP
  • Ability to make technical decisions quickly, while looping in key stakeholders, too
  • A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
  • Habit of introspection and understanding what’s helped you be successful in the past
NICE TO HAVE:
  • Experience in JavaScript / TypeScript
  • Experience building integration platforms or operating a large set of integrations
  • Familiarity with AI/LLM-backed systems (e.g. prompt orchestration, embeddings, vector search), especially as part of a broader platform or product
  • Bonus points if you have experience in mentoring other team members

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK and Mexico. To find roles that can be employed in the UK and Mexico, please refer to our careers page and review the indicated locations.