How Komatsu Australia Built Production-Ready Call Center Automation with Retool

See how Komatsu Australia uses Retool Agents to power production-ready call center automation—and why enterprises depend on Retool for critical workflows.

We sat down with Enterprise Architect Eric Cheng to learn why Komatsu Australia chose Retool to automate call center operations and deploy AI agents safely in production at enterprise scale.

00:00 What Eric loves about Retool 00:10 The impact of Agents at Komatsu 00:24 Why Komatsu chose Retool 00:39 Why enterprises depend on Retool

More resources:

• Build agents that can do real work in your business: https://retool.com/agents
• How Komatsu uses Retool: https://retool.com/customers/komatsu
• Meet our customers: https://retool.com/customers
• Try Retool: https://retool.com/