A tool to pull in problematic orders from your database, issue refunds via Stripe, and send confirmation emails via SendGrid - all in one UI. Typically, to refund a customer, you need to look up customer data (order ID, Stripe ID) in your internal tool, visit Stripe to complete the actual refund (via the dashboard), and then send a refund email manually.
“Retool lets our engineers move significantly faster and focus on customer-facing features. We build lots of tools for both support and success in Retool, all of which are used daily. It's one of my favorite pieces of software!”