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An illustrated hand pulls a glowing white book from a colorful bookshelf filled with books.
An illustrated warehouse scene with stacked boxes, a forklift, and sunlight streaming through large windows.
An abstract illustration of colorful 3D cubes stacked in various sizes with white clouds drifting between them.
Illustration of pipes channelling water through a vibrant pond filled with lotus flowers and lily pads.

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Illustration of pipes channelling water through a vibrant pond filled with lotus flowers and lily pads.
Illustration of a hand reaching through lush foliage with glowing star-like lights surrounding it.
Illustration of a wooden box filled with colorful geometric blocks.
Illustration of a person holding a futuristic mobile phone with a wavy pink design while sitting at a table with a laptop, pen, and coffee while riding transit, overlooking a scenic landscape.
A colorful illustration of a forest stream with rocks, plants, and a waterfall flowing into a calm pond.
An illustrated hand pulls a glowing white book from a colorful bookshelf filled with books.
An illustrated warehouse scene with stacked boxes, a forklift, and sunlight streaming through large windows.
An abstract illustration of colorful 3D cubes stacked in various sizes with white clouds drifting between them.
Illustration of pipes channelling water through a vibrant pond filled with lotus flowers and lily pads.
Illustration of a hand reaching through lush foliage with glowing star-like lights surrounding it.

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IntegrationsTemplatesUtilitiesBlogReads and reportsCustomer storiesVideosInteractive tour

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  Back to all use cases

Customer support dashboard with Airtable

With Retool, you can quickly build customer support dashboard from scratch using Airtable as a data source. In the example below, we’ve designed an app that allows for quick lookup of customer accounts, the ability to drill down into contacts and see tasks, meetings, and invoices related to the customer in one, clean view. Check out the Sequin tutorial on connecting Retool to Airtable and building this app.

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Industry

Software as a ServiceMarketplacesEcommerce

End users

OperationsCustomer Support

Components

Table

Table

Image

Image

Button

Button

Text Input

Text Input

Customer support dashboard with Airtable

Components

Build from a handful of drag-and-drop components

[object Object]
Table display customer accounts, invoices, tasks, meetings, and more in tables.
[object Object]
Text Input use text inputs to add search functionality to your app.
[object Object]
Button take actions with buttons assigning a new task or viewing details about a contact.
[object Object]
Text use markdown and emojis to provide context for customer support teams.
Data source

This app is based on an app that Pizza to the Polls built with Retool. It’s powered by Firebase, which is a native Retool integration.

Step 1 Create resource1. Create resource
Step 2 Read data2. Read data
Step 3 Connect data with UI3. Connect data with UI
Related use cases

What you can build with Retool

DoorDash logoBrex logoCommonBond logoStripe logoPinterest logoAmazon logoMercedes logoAB InBev logo

From startups to Fortune 500s, the world's most effective teams use Retool to build custom business software. Our customers

pedro-franceschi
Brex Icon

Pedro Franceschi

Co-founder and CTO at Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements.

Try Retool today

Start building an internal tool or customer portal in under 10 minutes

Schedule a demo
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Company
About
Careers
Partners
Newsroom
Start for freeStart for freeBook a demoBook a demo
Terms of usePrivacy policySecurityTrust CenterSite map
© Retool 2025