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Customer support dashboard with Airtable

With Retool, you can quickly build customer support dashboard from scratch using Airtable as a data source. In the example below, we’ve designed an app that allows for quick lookup of customer accounts, the ability to drill down into contacts and see tasks, meetings, and invoices related to the customer in one, clean view. Check out the Sequin tutorial on connecting Retool to Airtable and building this app.

Industry

Software as a Service•Marketplaces•Ecommerce•

End users

Operations•Customer Support•

Components

Table

Table

Image

Image

Button

Button

Text Input

Text Input

Customer support dashboard with Airtable
Components

Build from a handful of drag-and-drop components

[object Object]
Table display customer accounts, invoices, tasks, meetings, and more in tables.
[object Object]
Text Input use text inputs to add search functionality to your app.
[object Object]
Button take actions with buttons assigning a new task or viewing details about a contact.
[object Object]
Text use markdown and emojis to provide context for customer support teams.
Data source

This app is based on an app that Pizza to the Polls built with Retool. It’s powered by Firebase, which is a native Retool integration.

Step 1 Create resource1. Create resource
Step 2 Read data2. Read data
Step 3 Connect data with UI3. Connect data with UI
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What you can build with Retool

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Build an app that allows customer support teams to view customers’ activities: what they bought, what was refunded, emails they opened, surveys they’ve given, and more.

Customer onboarding dashboard

A dashboard to help you vet partners and customers before you start doing business with them.

Customer finder

Connect to your CRM, payment processor, and anywhere else where customer data resides to surface relevant customer information in a single application.

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From startups to Fortune 500s, the world's most effective teams use Retool to build custom business software. Our customers

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Pedro Franceschi

Co-founder and CTO at Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements.

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