Support Ticketing System
This customer support ticketing system allows you to manage and track customer support requests through a user-friendly interface, streamlining the process of addressing and resolving tickets for your customer support team.
How this template works
Retool allows you to bring your data to life to make powerful internal tools with both pre-made and custom components.
Learn about how Retool works↗- Click 'Try this template' to import this support ticketing system template and create an organization.
- Edit your generated application visually by dragging-and-dropping components and writing queries against your pre-populated Retool Database.
- Extend this application by connecting to your own database to start building powerful internal tools.
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Customers using Retool like this
View customer stories↗“Retool changes the unit economics of building. Tooling problems can be eliminated by one engineer in hours with Retool. Within 2 months, the time we spent on business interruptions fell below 8% from 75%. With Retool, we’ve saved over $1M in engineering capacity to focus on improving our product experience.
Retool changes the unit economics of building. Tooling problems can be eliminated by one engineer in hours with Retool. Within 2 months, the time we spent on business interruptions fell below 8% from 75%. With Retool, we’ve saved over $1M in engineering capacity to focus on improving our product experience.
Matthew Clower
CTO at Treasure Financial
“Retool allows us to quickly create user friendly interfaces to share ML models with business teams. Our data scientists run 800+ ML models each week, and the robust visualization options in Retool have given us a new level of visibility into model performance.
Retool allows us to quickly create user friendly interfaces to share ML models with business teams. Our data scientists run 800+ ML models each week, and the robust visualization options in Retool have given us a new level of visibility into model performance.
Sébastien Vidal
Director of Data Engineering at NBC Universal at NBC Universal
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ZendeskFrequently Asked Questions
Retool is a development platform that allows developers to quickly build custom internal tools and dashboards for their businesses. Retool offers a drag-and-drop interface and pre-built components, making it easy to create applications while writing little code.
Retool is used by a variety of businesses, from small startups to large enterprises, across industries such as healthcare, finance, and e-commerce. Retool is particularly useful for businesses that rely heavily on internal tools and dashboards to run their operations, as it allows for the creation of custom applications tailored to their specific needs.
Retool supports a wide range of databases, including MySQL, PostgreSQL, Microsoft SQL Server, Amazon Redshift, and Google BigQuery. Retool also offers integrations with popular APIs and services such as Stripe, Twilio, and Slack, making it easy to incorporate data from these sources into Retool applications. Here is a list of all our different integrations.
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