Call Center Analytics
This call center analytics dashboard template helps you analyze call center data to provide valuable insights and improve customer service efficiency.
Dashboard
Customer Service
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Postgres
BigQuery
Snowflake
Zendesk
Slack
TwilioWhat is Retool?
Who uses Retool?
What databases does Retool support?
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How this template works
Retool allows you to bring your data to life to make powerful internal tools with both pre-made and custom components.
Learn about how Retool works- Click 'Try this template' to import this call center analytics dashboard and create an organization.
- Edit your generated application visually by dragging-and-dropping components and writing queries against your pre-populated Retool Database.
- Extend this application by connecting to your own database to start building powerful internal tools.
Customers using Retool like this
View customer storiesSébastien Vidal
Director of Data Engineering at NBC Universal at NBC Universal
Retool allows us to quickly create user friendly interfaces to share ML models with business teams. Our data scientists run 800+ ML models each week, and the robust visualization options in Retool have given us a new level of visibility into model performance.
Andrew Mason
CEO and Co-founder at Descript at Descript
Retool is one of the only tools that has been adopted as much by our engineers as it has by our business teams. It’s hard to imagine going back to a world where something like it didn't exist.
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ZendeskSlackTwilioFrequently Asked Questions
What is Retool?
Retool is a development platform that allows developers to quickly build custom internal tools and dashboards for their businesses. Retool offers a drag-and-drop interface and pre-built components, making it easy to create applications while writing little code.
Who uses Retool?
Retool is used by a variety of businesses, from small startups to large enterprises, across industries such as healthcare, finance, and e-commerce. Retool is particularly useful for businesses that rely heavily on internal tools and dashboards to run their operations, as it allows for the creation of custom applications tailored to their specific needs.
What databases does Retool support?
Retool supports a wide range of databases, including MySQL, PostgreSQL, Microsoft SQL Server, Amazon Redshift, and Google BigQuery. Retool also offers integrations with popular APIs and services such as Stripe, Twilio, and Slack, making it easy to incorporate data from these sources into Retool applications. Here is a list of all our different integrations.