Part of delivering an excellent customer experience is sending informative notifications at the right moment. For example, a credit card company might want to send an email or SMS notification when a customer approaches their spending limit. Building such a system from scratch is not advised.
With Retool, you can build a messaging notification system that requires far less engineering overhead while also unblocking your marketing team from making copy changes.
Marketing and Sales•Customer Support
You’ll need to connect to a data source to populate your notifications with information that’s relevant to the recipient (e.g. their remaining balance if using the example above). In this example, we are reading from a PostgreSQL database to power the content of the notification — Retool natively connects to most databases or anything with a REST, GraphQL or gRPC API.
Discount approval tool
Build a tool to validate, approve, and keep track of discounts and offer redemptions.
Know Your Customer (KYC) user explorer
Build a KYC user explorer and move new customers through the KYC compliance process faster than ever.
Aggregate and explore media assets
Create a single dashboard for team members to sift through your entire media asset library in an instant.
Customer 360 dashboard
Build an app that allows customer support teams to view customers’ activities: what they bought, what was refunded, emails they opened, surveys they’ve given, and more.
Co-founder and CTO at Brex
Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements.