Customer notification system
Part of delivering an excellent customer experience is sending informative notifications at the right moment. For example, a credit card company might want to send an email or SMS notification when a customer approaches their spending limit. Building such a system from scratch is not advised.
With Retool, you can build a messaging notification system that requires far less engineering overhead while also unblocking your marketing team from making copy changes.
Industry
Ecommerce•Financial Services
End users
Marketing and Sales•Customer Support
Components
Container
Text
Dropdown
JSON Editor
Components
Build from a handful of drag-and-drop components
![[object Object]](/widget-icons/button.svg){kind=icon}
![[object Object]](/widget-icons/input.svg){kind=icon}
![[object Object]](/widget-icons/customComponent.svg){kind=icon}
Data source
You’ll need to connect to a data source to populate your notifications with information that’s relevant to the recipient (e.g. their remaining balance if using the example above). In this example, we are reading from a PostgreSQL database to power the content of the notification — Retool natively connects to most databases or anything with a REST, GraphQL or gRPC API.
1. Create resource
2. Read data
3. Connect data with UI
Pedro Franceschi
Co-founder and CTO at Brex
Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements.