Skip to main content
  Back to all use cases

Returns and exchanges processor

Providing a seamless return and exchange experience can be a real difference-maker when it comes to customer loyalty. Equipping your customer success team with a single tool to manage returns and exchanges reduces the chances of error and speeds up the process. With Retool, you can build an internal tool where your customer success team can process returns and exchanges from a single dashboard.

Industry

Ecommerce•Marketplaces•

End users

Operations•Customer Support•

Components

Table

Table

Button

Button

Text Input

Text Input

Text

Text

Returns and exchanges processor
Components

Build from a handful of drag-and-drop components

[object Object]
Text provide context so that your customer success team knows details (customer name, address, email, etc.) about the order they are processing.
[object Object]
Button use buttons to modify or terminate orders.
[object Object]
Text Input use text input fields as a filter to search for orders.
[object Object]
Table display details about a selected order or previous customer order history.
Data source

Power your return and exchange app by connecting to your customer order database and your payments API (Retool works out of the box with Stripe).

Step 1 Create resource1. Create resource
Step 2 Read data2. Read data
Step 3 Connect data with UI3. Connect data with UI
Related use cases

What you can build with Retool

Inventory management dashboard

Build an app to see what's in stock, add SKUs, track the status of orders.

Rental subscription manager

Build a rental subscription application to invoice renters, charge the remainder of an item they choose to keep, process returns, and more.

Dynamic order pricing dashboard

Move dynamic pricing off of spreadsheets and into a single app that computes pricing by any number of variables

Shopify product inventory sync

Build an app that refreshes product inventory across the 3rd-party eCommerce platforms and your Shopify website.

DoorDash logoBrex logoCommonBond logoStripe logoPinterest logoAmazon logoMercedes logoAB InBev logo

From startups to Fortune 500s, the world's most effective teams use Retool to build custom business software. Our customers

Rohan Chopra
DoorDash Icon

Rohan Chopra

Director of Engineering at DoorDash

Investing in internal tools used to be a difficult and polarizing trade-off; Retool helped us to shift that paradigm by making tools a quick and painless part of any project, saving us countless hours of operator and engineering time.

Try Retool today

Start building an internal tool or customer portal in under 10 minutes

Schedule a demo