Pretty much every company in the world has to refund a customer for a product or service. With Retool, you give customer support agents (or whoever is processing a refund) a simple tool that connects your database and payment platforms to lookup orders and process refunds.
Customer Support•Marketing and Sales
Director of Engineering at DoorDash
Investing in internal tools used to be a difficult and polarizing trade-off; Retool helped us to shift that paradigm by making tools a quick and painless part of any project, saving us countless hours of operator and engineering time.