Support Ticketing System

This customer support ticketing system allows you to manage and track customer support requests through a user-friendly interface, streamlining the process of addressing and resolving tickets for your customer support team.

Dashboard

Customer Service

How this template works

Retool allows you to bring your data to life to make powerful internal tools with both pre-made and custom components.

Learn about how Retool works

Click 'Try this template' to import this support ticketing system template and create an organization.
Edit your generated application visually by dragging-and-dropping components and writing queries against your pre-populated Retool Database.
Extend this application by connecting to your own database to start building powerful internal tools.

Customers using Retool like this

View customer stories

Jean-Denis Greze

CTO at Plaid

The work our engineers have been able to do with Retool supports our goals, has made meaningful contributions to supporting our customers, and has high ROI from the engineering efforts invested so far.

Henrique Dubugras

CEO at Brex

Retool has been critical for our ops from the start, and is the reason we’re able to scale so quickly. Anything operations or sales wants is built instantly in Retool, instead of in weeks with actual code. And the on-prem version with access controls + audit logs makes it easy to meet our compliance requirements.

More data sources you can power a Dashboard with

Databases

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Oracle

Redis

APIs

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Google Cloud Storage

Zendesk

Frequently Asked Questions

What is Retool?

Retool is a development platform that allows developers to quickly build custom internal tools and dashboards for their businesses. Retool offers a drag-and-drop interface and pre-built components, making it easy to create applications while writing little code.

Who uses Retool?

Retool is used by a variety of businesses, from small startups to large enterprises, across industries such as healthcare, finance, and e-commerce. Retool is particularly useful for businesses that rely heavily on internal tools and dashboards to run their operations, as it allows for the creation of custom applications tailored to their specific needs.

What databases does Retool support?

Retool supports a wide range of databases, including MySQL, PostgreSQL, Microsoft SQL Server, Amazon Redshift, and Google BigQuery. Retool also offers integrations with popular APIs and services such as Stripe, Twilio, and Slack, making it easy to incorporate data from these sources into Retool applications. Here is a list of all our different integrations.

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