Back to all templates

Twilio + Segment Personalized Outreach App

Retool lets you use Segment and Twilio together to personalize your outreach channels. This sample app allows in-store sales reps to look at a user’s online purchase history during a BOPIS (Buy Online Pickup In-Store) scenario and offer a loyalty coupon for same-day in-store purchase. You can extract data from the Segment Profile API and POST back to the Track API, plus use data to personalize outreach channel via Sendgrid's mail send endpoint and Twilio Messages.
Use cases
Analytics / ML
•
CRM
•
Support Tool
•
Comms and Email
Categories
Data and Analytics
•
Engineering
•
Marketing
•
Sales
Resources
Segment
Twilio
Lambda
SendGrid
REST API logoREST API

Components

Table

Table

Button

Button

Dropdown

Dropdown

Container

Container

2+
browser header
DoorDash logoBrex logoCommonBond logoNBC logoPinterest logoAmazon logoMercedes logoAB InBev logo

From startups to Fortune 500s, the world's most effective teams use Retool to build custom business software. Our customers

Sébastien Vidal

Sébastien Vidal

Director of Data Engineering at NBC Universal at NBC Universal

Retool allows us to quickly create user friendly interfaces to share ML models with business teams. Our data scientists run 800+ ML models each week, and the robust visualization options in Retool have given us a new level of visibility into model performance.

Frequently Asked Questions

What is Retool?toggle icon
Retool is a development platform that allows developers to quickly build custom internal tools and dashboards for their businesses. Retool offers a drag-and-drop interface and pre-built components, making it easy to create applications while writing little code.
Who uses Retool?toggle icon
Retool is used by a variety of businesses, from small startups to large enterprises, across industries such as healthcare, finance, and e-commerce. Retool is particularly useful for businesses that rely heavily on internal tools and dashboards to run their operations, as it allows for the creation of custom applications tailored to their specific needs.
What databases does Retool support?toggle icon
Retool supports a wide range of databases, including MySQL, PostgreSQL, Microsoft SQL Server, Amazon Redshift, and Google BigQuery. Retool also offers integrations with popular APIs and services such as Stripe, Twilio, and Slack, making it easy to incorporate data from these sources into Retool applications. Here is a list of all our different integrations.

Try Retool today

Start building an internal tool or customer portal in under 10 minutes

Schedule a demo